Payments, invoicing and cancellation policy

Products are purchased online by adding them to a shopping cart and paying for the contents of the cart at the online checkout. All customer information is treated confidentially. When purchasing from the online shop, you are required to have read and agreed to the terms and conditions of the order and contract in force at the time.

Svea Payments Oy (business ID 2121703-0) is responsible for the online store’s payment processing in cooperation with banks and credit institutions. Use of the service does not require registration or payment of any additional fees. Svea Payments Oy is a payment institution licensed by the Financial Supervisory Authority. All data transfer and financial transactions are SSL-secured, which means that no third party can see your data. The payee is Svea Payments Oy (or our affiliate Maksuturva Group Oy).

Online payment buttons for online banks

You can pay for your order via any Finnish bank’s online payment button. Once you have the username and password provided by your own bank and are paying for your online purchases, you will be transferred from our online shop to your own bank for a short time and pay for the products you have chosen directly from your own account. Your payment beneficiary will be Svea Payments Ltd (or our affiliate Maksuturva Group Oy), which is responsible for the payment processing in our online shop.

Card payments and MobilePay

Paying by payment card in our online shop is easy and secure. Card payment and MobilePay payment in our online shop is provided by Svea Payments Oy in cooperation with Payment Highway and Bambora AB. During the payment transaction, credit card information is always processed in a secure network connection. Card numbers are not stored in the online shop’s or Svea Payments Oy’s information systems, but are processed by the technical service provider Payment Highway.

Purchasing with a company invoice

Companies with a Y-identification can also purchase products by invoice. Svea Payments offers your company the possibility to purchase purchases against an invoice with a payment period of 14 days. The creditor is Svea Ekonomi Ab filial i Finland. Svea Payments Ltd only delivers online invoices. 

• You can choose a business invoice as a payment method when the value of the purchase exceeds €5 and does not exceed €2000. The payment amount can also be higher if this has been separately agreed between Svea and the merchant.
• Batch payment is an optional service offered by Svea Payments Ltd. The online shop is not liable for any batch payments made by Svea Payments Oy.
• When you choose to pay by Corporate Invoice, the company details are verified by the company ID and by authenticating with your personal bank details in TUPAS you confirm that you are authorised to place the order on behalf of the company.
• The payment term is 14 days.
• The interest rate for late payment is 7% + the reference rate of the Interest Act. A payment reminder will be charged at EUR 5.
• The person placing the order must be at least 18 years old.
• Register of purchase rights

Purchase rights register

Svea Payments Oy has implemented a purchase right register, which will automatically check the customer’s purchase right from 2.5.2023.

Svea Payments Oy will inform the customer about the purchase right register each time the customer chooses a payment method such as a company invoice.

The Purchase Rights Register is a new service for business invoices that reduces the risk of fraud. Businesses can register rights of withdrawal for persons of their choice, i.e. the right to buy in the name of the company without formal signatory rights.

With this change, Svea will automatically check the right to buy of each customer who chooses to pay a business invoice online when they log in to our payment service using their online banking credentials. Persons with company signatory rights and decision-makers in public sector entities will also be able to make purchases with a company invoice without a registered right to buy.

Businesses can access the free-of-charge register of purchasing rights electronically via the Svea online service. One person with signatory powers or, in the public sector, a decision-maker in a department, is required to accept the contract. Companies can then manage their purchasers themselves in real time and add any person they wish to the register.

Contact details of the payment intermediary:

Svea Payments Oy
Business ID: 2121703-0
Mechelininkatu 1 A
00180 Helsinki

Telephone: 09 4241 7040
E-mail: asiakaspalvelu.payments@svea.fi
www.svea.fi

Payment confirmation

After a successful purchase, a confirmation will be sent to your email address. To send confirmation messages, you will need to provide an email address when placing your order.

Cancellation policy

If your plans change and you are unable to attend the training, you can cancel your registration free of charge up to 5 days before the start of the training.

Please do the following:

Inform sales@edusampo.fi of your cancellation. If possible, please attach the confirmation of enrolment you received.

You will receive a refund to your account within 3-4 days (online payments) or 7-8 days (card payments).

Welcome to the second training!

• Once the course has started, the full course fee will be charged for any uncancelled place. No-show does not constitute a cancellation.
• If the last free cancellation date is on a weekend (Sat/Sun), the cancellation must be made on the Thursday preceding the course.
• The course place cannot be cancelled by the course instructor.
• In the case of cancellation due to illness 0-3 days before the start of the course, 50% of the course fee may be refunded upon enrolment in another course.
• Free cancellation is possible if there is a substantial change of location or date.
• If a course is cancelled for reasons beyond the control of the institution or if the course minimum number of participants is not met, the course fee will be automatically refunded.
• The course place is personal and cannot be transferred/sold on.
• If a student drops out for personal reasons, the course fee will not be refunded.

Cancellations and possible changes to the course dates will always be notified by e-mail in the first instance. Please ensure that your contact details are up to date.